Leading P&C Insurer Accelerates Product Launches in Duck Creek with Coherent Spark
Company Background
A U.S.-based property and casualty (P&C) insurance provider known for its broad expertise across key sectors including Property, Primary and Excess Casualty, Entertainment, Professional Lines, Binding Authority, and Marine, Energy & Transportation. Privately owned and innovation-driven, the company has built its reputation on delivering specialized insurance solutions that address complex risk across industries.
Client Challenge
Facing intense market pressures and the need to respond quickly to evolving customer demands, the insurer was struggling with lengthy product development cycles. Actuarial models lived in Excel, while policy issuance ran through Duck Creek, creating a fragmented workflow that required manual re-entry of rating data.
This process led to delays, inefficiencies, and a loss of actuarial fidelity when models moved into production. The team needed a way to accelerate timelines, reduce IT dependencies, and preserve the accuracy of actuarial calculations from development through deployment.
Our
Solution
Empowering Actuarial Speed and Control with Coherent Spark
Coherent worked closely with the insurer to implement Coherent Spark, beginning with a proof of concept on their general liability product.
Spark transformed Excel-based rating models into robust APIs, seamlessly integrating them with Duck Creek’s policy administration system.
The solution supported key workflows—including premium audits, quoting, and endorsements—and gave actuaries and underwriters unprecedented transparency and control over the business logic behind these processes.
By enabling real-time data access, simplifying business rule management, and allowing the actuarial team to make model updates without IT support, Spark positioned the organization to move faster and scale more effectively.
The Results
Faster Product Launches
Product development timelines were cut from months to weeks, dramatically improving speed to market.
Enhanced Actuarial Control
Actuaries gained direct ownership of product calculations, reducing reliance on IT and boosting agility.
Seamless System Integration
Excel-based models now flow directly into Duck Creek, eliminating manual data re-entry and reducing operational risk.
Improved Flexibility and Visibility
Underwriting teams can easily adjust business rules and monitor performance in real time, supporting faster, more informed decisions.