Small Market Retirement Services Grows 60%

Company Background

In today’s volatile market, a robust retirement business can help a carrier offset risks and promote overall organizational health by providing stable revenue streams, diversification, and long-term customer relationships. This premier U.S. insurance provider is committed to offering quality retirement plans with a differentiated pricing experience that empowers financial advisors with a unfair competitive advantage across the US small-business market.

Revenue Increase

A 60% growth in the small market retirement plan services.

Competitive Advantage

Real-time quotes - returned in minutes, not days - enabling an unfair competitive advantage for distribution

Streamline Processes

Automate rate changes to maximize revenue while eliminating the risk of manual work.

Challenge

The looming regulatory changes of Secure 2.0 inspired this carrier to improve its small-market pricing process. Even with one of the most robust record-keeping systems in the industry, providing quotes for multiple scenarios often took days. Each quote requires detailed back-office analysis and underwriting approvals. This process is inherently labor-intensive and error-prone. They recognized this challenge as an opportunity to create market differentiation.

Solution

With Coherent Spark, the small market business grew by 60%.

By seamlessly integrating Coherent Spark with Salesforce, distribution is now equipped with real-time pricing capabilities, ensuring rapid quote generation.

The need for customized code was removed, accelerating time to market and eliminating the risk of manual errors.
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The flexibility of the Coherent platform enables sustainable differentiation in a highly competitive marketplace.