The fast and intuitive end-to-end selling platform
We’ve made the entire policy application process easier for your agents and customers. From designing application forms to completing them with customers online in real-time: Coherent Flow is an all-inclusive platform that transforms your digitalised sales processes.
Flow is powered by Spark, which automates the process of checking forms as they are completed and notifies errors in real time. The result is a significantly faster, smarter and simpler sales experience for agents and customers.
Remote selling made easy
Agents and customers can co-browse and co-edit application forms side by side in real-time securely through OTP verification.
Features spotlight
-
A personalised approach to remote sales
Flow is rich in features to help brokers advise customers and close sales. Video chat brings personality to the process. Interactive markers and document uploads help advisors and customers work through application forms efficiently. E-signature functionality enables swift completion of contracts.
-
Build and update forms easily, no coding required
Build and customise your application forms through a simple interface. When it’s time to re-order questions or entire pages, simply copy and paste, with every change logged and auditable.
-
Automated underwriting for faster case management
Flow’s auto-underwriting allows for straight-through-processing by asking customers additional questions before application submission. Suitable cases are then fast-tracked through the process.
-
Easy to integrate
Integrate with your existing infrastructure through simple API calls, enabling straight-through-processing
-
Seamless post-submission workflow
After submission, next steps such as reviewing counter offers or requesting riders becomes easy and intuitive to complete
-
A flexible customer experience
Enables non-linear form completion, allowing customers to jump between different stages of forms
-
Better case management
Provides a dashboard view of all cases and makes it easy for managers to assign and reassign cases to agents
Discover the perfect partners for Coherent Flow
Designing, deploying & completing application forms is quicker with Flow. Its flexibility helps you close sales faster.