What are the benefits of automation in policy management?

Policy management has always been an area that is difficult for insurers to tackle. It is built on legacy systems where change is slow and innovation is a lengthy process. However, there are real benefits to automating some of these processes, from engaging customers at the right time through automated communication, to saving costs through improved operational efficiency.

For our take on the benefits of automating parts of policy management, check out the video below, with our Chief Technology Officer, Peter Roschke.